Archive for the "Cannot login" Category

Sort by:

How do I change my password?

For enhanced security, we provide random passwords in version 2, not user-defined custom passwords.

To reset your shared password for my.gotrythis.com and billing.gotrythis.com, use the “forgot password” link at my.gotrythis.com.

To reset your password for your installed dashboard, login to the dashboard and go to the “Login” tab, in the lower right of the dashboard screen. (…)

I cannot remember my password

If you no longer have your password, please use the forgot password feature on https://billing.GoTryTHIS.com.

If you cannot remember your e-mail, or no longer have access to it, please contact us and give us as much information as you can from when you purchased so we can find your account.

Cannot login with Roboform or another password manager

We haven’t looked into this yet, but apparently the login form and RoboForm aren’t currently getting along. It’s on the list to look at. In the meantime, please login manually

“Entered login name and password does not exist in our database”

Please use the “Dashboard Installer” button to access the installed version 1 or 2. (…)