GoTryTHIS 2 Support ConnectionCommunity-aided support for GoTryTHIS 2

We found a bug where cloaked links with capital letters in the redirect URL result in a blank page. (…)

In this ticket, the upgrade and links stopped working and none of the files could be updated.

Here is our response, which may be helpful to someone else:

This did not just affect your GoTryThis links/folders, it affected your entire account – there was no permission to modify ANY files or folders on the entire domain so I looked a little deeper and this is what the cause was:

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ThirdSphere SiteLox protects your site from hackers attacking your site using browser exploits or by finding outdated and vulnerable scripts on your account. (…)

We had an interesting ticket, with all the links going to an Adwords site, not owned by the client. It seemed to the client that their ISP was hijacking their 404 pages, which may be the case. (…)

The installer will be down for a while starting sometime on Wednesday, during which time we move it to a new server and new domain, get the Zend and Ioncube licenses moved, change DNS, etc. (…)