Support

GoTryTHIS News and Techniques

GoTryTHIS Availability Schedule

April 9th, 2009

Here is how we’re making GoTryTHIS available to ensure a smooth
launch:

1) On the 7th, we sent out an e-mail asking people to write us back to create a list for pre-launch sales and hundreds of people responded within hours. Responses are still coming in. We won’t be replying to those until we are ready to give you the link.

2) On the 8th, we sent out e-mails to the first 25 upgrading clients and 25 new clients who responded. Most of them have got started already. This gives us the opportunity to test our processes with a small number of people and find the problems that need to be fixed before a larger launch.

This brings us to April 9, as I write this. Support issues are minimal. We have had a few ordering problems to correct and an intermittent (but fixable) problem with our installer.

3) In about a week, we’ll directly contact the next 50 to 100 people on the pre-launch list and see how things go. We might repeat this a few times, with the time between determined by the amount of support required.

4) Then we will open up sales to all upgrading clients.

5) When support dies down from everyone upgrading, we will open sales up to everyone on the waiting list and announce a full launch date for anyone who is planning to promote.

GoTryTHIS is a massive project, with many different custom developed components and many permutations of new and upgrading client options. We have to go slow to eliminate problems before they can effect more people than we can support. So far things are going pretty smoothly, which is a good sign!

I really appreciate your patience. I know you have been waiting a long time.

Thank you very much,
John Reel.

Leave a Reply

SIGN UP... So You Don't Miss Anything:

Get News And Notice Of New Features,

Tips, Tutorials, Guest Articles, And More!